The Software enumerates a USB3 Vision camera, but fails to connect it.

The Software enumerates a USB3 Vision camera, but fails to connect it.

Question

What should I do if the Software enumerates a USB3 Vision camera, but fails to connect it?

Possible Causes

  • Cause 1: USB3 driver exception.

  • Cause 2: The USB3 Vision camera has been connected to another program.

Solution

  • For Cause 1: Re-plug the USB3 Vision camera, or reinstall the USB3 driver.

  • For Cause 2: Disconnect the camera from other programs and then connect it to the Software.